Questions about Rinovo, answered

Rinovo is an AI voice receptionist for dental, medical, and other local practices. It answers every incoming call 24/7 with a natural voice, books appointments into your calendar, answers common questions about hours, services, insurance, and directions, and takes detailed messages — so your practice never misses a patient.

You give Rinovo your services, hours, accepted insurances, FAQs, and a custom greeting, then forward your calls to the dedicated phone number Rinovo provides. When a patient calls, Rinovo answers in under a second, understands what they need, books the appointment or takes a message, and logs a transcript and outcome in your dashboard.

Rinovo has three plans: Starter at $99/month (200 included minutes, one AI agent, one dedicated number), Professional at $249/month (600 minutes, custom voice, call recordings and analytics, SMS and email campaigns), and Business at $499/month (1,500 minutes, up to three numbers, custom integrations and API). Every plan includes a 14-day free trial with no credit card required. Overage minutes are billed at $0.35/minute.

Yes. Rinovo collects the caller’s details, checks your availability, books the appointment directly into your calendar, and sends the patient an instant text confirmation. You can also route new bookings to a waitlist for front-desk approval if you prefer to review them first.

Rinovo is built to be HIPAA-aware for dental and medical practices, with privacy-first call handling and secure message routing. A Business Associate Agreement (BAA) is available for practices that require one.

Most practices are live in about 10 minutes. You add your services, hours, FAQs, and a custom greeting, choose a voice, and forward your calls to the dedicated local number Rinovo gives you.

Rinovo is used by dental practices, medical clinics, and other appointment-based local businesses such as salons and spas, plumbing and HVAC, electricians, law firms, and auto repair shops — any business that loses money when calls go unanswered.

Yes. Rinovo answers 24/7 by default, including nights, weekends, and holidays. You can also use it only after hours or during overflow if you’d rather your staff take calls during business hours.

Yes. Rinovo can transfer a call to a live person when the caller asks or when a call meets rules you set, so you keep human hand-off for the cases that need it while automating routine calls.

Yes. When a caller needs a follow-up, Rinovo takes a detailed message and sends it to your team instantly by email and SMS, and stores a transcript of the call in your dashboard.

Rinovo uses natural, human-sounding voices and lets you choose the one that fits your practice, from warm and professional to friendly and upbeat. You can preview voices before you go live.

Rinovo provides a dedicated local phone number for your practice. You forward your existing calls to it, so you keep your current number and Rinovo answers behind the scenes.

Yes. Rinovo plans are month-to-month and you can cancel anytime. Every plan starts with a 14-day free trial and no credit card is required to try it.

Rinovo is made by Myra Solutions LLC, based in Celina, Texas, and serves businesses across the United States. You can reach the team at info@myrasolutionsllc.com.